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Alternatively, you can check this article.Įnter a Windows key sequence to wake the screen If you experience a black or blank screen error that prevents you from reaching the sign-in screen, follow the steps below. After the reboot, your computer will automatically boot into Safe Mode. Windows will tell you that you need to reboot your computer in order for the new setting to take effect. NOTE: After you finished your work in Safe Mode, please open System Configuration again (step 1) and uncheck the Safe Boot option (step 2). Switch to Boot tab and, in the Boot options section, select the Safe Boot with Network. Then click OK. Then write msconfig in the text field and press OK.Ģ. Launch System Configuration in Windows by simultaneously pressing the Windows + R keys on your keyboard. Or if you’ll need to use the Internet, select 5 or F5 for Safe Mode with Networking.ġ. Press 4 or F4 to start your PC in Safe Mode. After your PC restarts, you’ll see a list of options. After your PC restarts to the Choose an option screen, go to Troubleshoot > Advanced options > Startup Settings > Restart.ģ. When you get to the Windows sign-in (login) screen, hold the Shift key down while you click the Power icon in the lower-right corner of the screen then select Restart.Ģ. After your PC restarts to the Choose an option screen, go to Troubleshoot > Advanced options > Startup Settings > Restart.ĥ. Under Advanced startup, select Restart now.Ĥ.
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Select Update & security, then click on Recovery.
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If that doesn’t work, click the Start button in the lower-left corner of your screen, then select Settings. Press the Windows logo key + I on your keyboard to open Settings.
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You will have to use the full password.ġ. You cannot use a PIN to log in to your account in Safe Mode. Before you choose one of the methods described here, make sure you know the password you’ve set up on your account (if you’re using a PIN).